Refund Policy

Here at Swim-Teach, I offer a 30 day money back guarantee, with no questions asked. If you are not satisfied with your product in anyway and no more than 30 days has elapsed from the date of your transaction, then contact me for a full refund.

Please note:

The download link is supplied by either SendOwl or Shopify, depending on the origian of your purchase, and will expire after 5 attempts. If you experience technical issues whilst attempting to download a product, please contact me immediately and I will work with you to resolve it.

If you require any further information click here to contact me.


Ebook FAQ

Where is my Ebook?

Downloads are available as soon as your payment is confirmed, which may take a few minutes. Once payment has cleared, you should receive a download notification email with your download link enclosed. If you don’t see your email, please check your junk or spam folder. 

How Do I Download My Ebook?

  • Once your payment has been confirmed, you will be taken to the thank you page and also receive an email with the link. Simply click on the link to download the file.
  • Select a place on your computer where to download it (keeping track where so that you can find it again). 
  • Once the download is completed, find the file(s) on your computer and open the file(s).
  • If you are downloading on a phone, it should be in the Files app. Since some phones may download to a different location, check your phone's manual (or google) to see where the files are downloaded. 
  • Now you can use my ebooks from your computer, tablet, or phone.
  • If you wish, you can print them on your home printer or take them to your local print shop to have them printed professionally.


Please note:

All downloadable digital items are for personal, non-commercial use only. They may not be transferred, shared, forwarded, resold, distributed or posted by electronic means or as free downloads.

All images and content are copyrighted by Mark Young. 


PLEASE contact me if you experience any problems with your transaction. I will be more than happy to assist you.